Privacy Policy
Effective Date: 1 January 2026
Worldwide Language School ("we", "our", or "us") operates the website linguacore.pro and provides professional language training programmes for adult learners and working professionals in Dartford, England, and beyond. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you interact with our website or enquire about our language courses, we may collect the following types of personal information:
- Contact Details: Your name, email address, telephone number, and postal address when you submit an enquiry form, request course information, or contact us directly.
- Enquiry Information: Details about your language learning goals, current proficiency level, preferred course type, and scheduling preferences to help us recommend suitable programmes.
- Technical Data: Information automatically collected when you visit our website, such as your IP address, browser type, device information, pages visited, and time spent on our site. This may be gathered through cookies and similar technologies.
- Communication Records: Copies of correspondence if you contact us by email, telephone, or other means.
Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. We may use:
- Essential Cookies: Necessary for the website to function properly and enable core features.
- Analytics Cookies: To collect aggregated information about visitor behaviour, helping us improve our website structure and content. We may use analytics tools to understand traffic patterns and user engagement.
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
How We Use Your Information
We collect and process your personal data for the following purposes:
- To respond to your enquiries about our language courses and training programmes.
- To provide you with information about course availability, schedules, and enrolment procedures.
- To communicate with you regarding your interest in our educational services.
- To improve our website, course offerings, and customer service based on feedback and usage patterns.
- To comply with legal obligations and protect our legitimate business interests.
We process your personal information on the basis of your consent, our legitimate interests in operating our language school, and where necessary to fulfil contractual obligations or comply with legal requirements.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with:
- Service Providers: Trusted third-party processors who assist us with website hosting, email communications, and administrative functions. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Authorities: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for up to two years to allow us to follow up on potential course enrolments. Technical and analytics data may be retained in aggregated, anonymised form for longer periods to support ongoing website improvements.
Your Rights
Under data protection laws applicable in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data in certain circumstances.
- Restriction: You may request that we restrict the processing of your data under certain conditions.
- Objection: You may object to our processing of your personal information based on legitimate interests.
- Data Portability: You may request to receive your data in a structured, commonly used format or ask us to transfer it to another controller.
- Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, in accordance with applicable law.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information is primarily processed and stored within the United Kingdom. If we transfer your data outside the UK or European Economic Area, we will ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.
Children's Privacy
Our language courses and website are directed at adult learners and working professionals. We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Worldwide Language School
Dartford, England, United Kingdom
Email: hello@linguacore.pro
Telephone: +44 20 6638 2239
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters, if you believe your data protection rights have been violated.